Terms of service

OVERVIEW
Welcome to Designed by Laura 🤍

The terms “we”, “us” and “our” refer to Designed by Laura. Designed by Laura operates this store and website, including all related information, content, features, tools, products and services to provide you with a thoughtful and curated shopping experience (the “Services”).

These Terms of Service, together with any policies referenced within (including our Refund Policy and Privacy Policy), outline your rights and responsibilities when using our Services.

By visiting, browsing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence, or have given consent for a minor dependent to use the Services under your supervision.

You agree to provide accurate, current and complete information when making a purchase, and you are responsible for maintaining the security of your account details.

SECTION 2 – OUR PRODUCTS

We do our best to represent our products as accurately as possible. However, colours and appearance may vary slightly depending on your device or screen settings.

Due to the nature of handmade, printed and small-batch pieces, slight variations may occur. These are part of the uniqueness of each item and not considered faults.

We reserve the right to update, change or discontinue products at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders cannot always be changed or cancelled once placed, so please check everything carefully before confirming.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices may change at any time without notice. The price charged will be the price displayed at checkout.

Prices do not include shipping, taxes, or other applicable charges unless stated.

You agree to provide accurate payment and billing information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

All shipping timeframes are estimates only and are not guaranteed.

Once your order has been handed to the shipping carrier, risk passes to you. We are not responsible for delays caused by carriers, customs, or events outside our control.

If your order arrives damaged or something isn’t right, please contact us and we’ll do our best to make it right.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site, including images, artwork, designs, text and branding, is the property of Designed by Laura and is protected by copyright and intellectual property laws.

You may not reproduce, distribute or use any content without prior written permission.

SECTION 7 – THIRD-PARTY SERVICES

Our store is hosted on Shopify. By using our Services, you acknowledge that Shopify is not responsible for any aspect of your purchase with Designed by Laura.

We may also provide access to third-party tools or links. Use of these is at your own discretion.

SECTION 8 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

SECTION 9 – FEEDBACK

If you provide feedback, suggestions or ideas, you agree that we may use them without restriction or obligation to compensate you.

SECTION 10 – ERRORS AND INACCURACIES

We may occasionally update or correct information on our website, including product descriptions or pricing, without prior notice.

SECTION 11 – PROHIBITED USES

You may not use our Services for unlawful, harmful or abusive purposes, or in a way that interferes with the functionality or security of the website.

SECTION 12 – TERMINATION

We reserve the right to suspend or terminate access to our Services at any time if these Terms are breached.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties, except where required by law.

SECTION 14 – LIMITATION OF LIABILITY

To the extent permitted by law, Designed by Laura is not liable for any indirect, incidental or consequential damages arising from your use of our Services or products.

SECTION 15 – AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts or replaces your rights under the Australian Consumer Law.

If a product has a major fault, you are entitled to a replacement or refund. If the issue is minor, we may offer a repair, replacement, or store credit where appropriate.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

SECTION 17 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services means you accept any changes.

SECTION 18 – CONTACT INFORMATION

Designed by Laura

211 Ducats Road
Tallebudgera QLD 4228
Australia

Email: info@designedbylaura.co

Phone: 0468 704 545

ABN: 70 761 961 961